Action Step
Let’s get to our homework. 💜
Read Chapter 1 The Golden Key, the art of setting and managing guest expectations for expedited profitability and 5-star reviews.
Read Chapter 5 Hosting 101, an overview of all the basic responsibilities of a host, short and sweet.
Answer the questions in your workbook. These will guide your decisions and operations as we move forward in laying the foundation of the business.
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